Privacy Policy

Effective Date: July 31, 2026 Last Updated: July 31, 2026

Eclipse Insulation LLC ("Eclipse Insulation," "we," "us," or "our") operates the website www.eclipse-insulation.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information when you visit our Site or contact us to schedule a consultation.

By using our Site, you agree to the collection and use of information as described in this policy.

1. Information We Collect

a) Information You Provide Directly

When you contact us by phone or email to schedule a free consultation or ask about our services, you may voluntarily share information such as:

Your name

Phone number

Email address

Property address (for scheduling an on-site assessment)

Details about your insulation project or service needs

We do not currently collect this information through an online form on the Site — visitors are directed to call or email us directly.

b) Information Collected Automatically

Like most websites, our Site (hosted on the Squarespace platform) automatically collects certain technical information when you visit, including:

IP address

Browser type and device information

Pages viewed and time spent on the Site

Referring website

Cookies and similar tracking technologies (see Section 3 below)

This information is collected through standard web server logs and Squarespace's built-in analytics tools.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule consultations

Provide quotes and information about our insulation services

Communicate with you about your project

Maintain and improve our Site's performance and user experience

Comply with legal obligations

We do not use your information for automated decision-making or profiling.

3. Cookies and Tracking Technologies

Our Site runs on Squarespace, which uses cookies and similar technologies to operate the Site and collect analytics data (such as visitor counts and page views). These cookies help us understand how visitors use the Site so we can improve it.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect how the Site functions.

For more information on how Squarespace handles data on our behalf, see Squarespace's own privacy and cookie policies at squarespace.com/privacy.

4. Third-Party Services

We may share limited information with, or rely on, the following third parties:

Squarespace – our website hosting and analytics provider

Better Business Bureau (BBB) – our Site links to our BBB profile for verification purposes; BBB is a separate organization with its own privacy practices

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Sharing and Disclosure

We may disclose your information only:

With service providers who help us operate our business (e.g., hosting, email)

If required by law, subpoena, or legal process

To protect the rights, property, or safety of Eclipse Insulation LLC, our customers, or others

6. Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain contact and project information for as long as necessary to respond to your inquiry, complete any requested services, and comply with our legal and business record-keeping obligations.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Your Choices and Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you

Request correction or deletion of your information

Opt out of certain communications from us

To exercise any of these rights, contact us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last Updated" date at the top of this page will indicate when changes were made. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Eclipse Insulation LLC Email: [email protected] Phone: (219) 200-2307